Privacy & Cookies
Macfarlane Van der Heul takes the protection of our clients’ data, both corporate and personal, seriously. We are committed to ensuring that your privacy is safeguarded. This policy explains how we use the information that we collect about you, how you can limit the use of that information and the procedures that we have put in place to protect your privacy.
THE INFORMATION THAT WE COLLECT
When you become a client of Macfarlane Van der Heul, you will give us your name, address, e-mail address and telephone number. In order to fulfil your brief, we may also collect other personal information relating to your preferences and the requirements of your project. We will only collect and use your information to the extent have lawful grounds and legitimate business reasons for doing so. We will not ask for more information than we need.
HOW WE GATHER THIS INFORMATION
We may gather this information in person, over the telephone, by email or through our website.
HOW WE USE THIS INFORMATION
We gather this information for the purposes of communicating with you about your project, for fulfilling our obligations to you and for invoicing you for our services.
We may also wish to communicate you with you about changes to our services and events which may be of interest to you. If you would rather not receive this type of infornation, please email either elizabeth@mvdh.co.uk or eva@mvdh.co.uk.
We train our staff so that they are aware of their privacy obligations and we will not voluntarily disclose your personal data with anyone outside our company unless we are required to do so by a valid Court Order or requested to do so by regulatory authorities or agencies conducting anti-money laundering activity or to assist with fraud protection.
OUR WEBSITE AND COOKIES
When you visit our website, www.mvdh.co.uk, we may save small files, commonly known as ‘cookies’ on your computer or device in order to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your information around the web. Credit card details and passwords are not stored in cookies. Cookies are intended to help you to get the best out of the site and allow us to provide you with a more personalised service. Specifically, we use cookies for the following purposes:
so that you do not have to re-enter your details every time you visit our site; and
to track how our site is used and to improve and update our content.
You can choose to block or erase cookies from your computer or device if you want to, but certain parts of our site are reliant on the use of cookies to operate correctly and may not work as intended if you do so.
HOW WE PROTECT YOUR INFORMATION
The internet is not a secure medium, but we have put the following security procedures in place:
access to client information is limited to those who need it for the performance of their job;
there are full log in and password controls on our system; and
all employees sign a confidentiality clause as part of their contract.
LINKS TO OTHER SITES
Our site may, from time to time, provide links to other websites. Macfarlane & Co Interiors has no control over such websites and is in no way responsible or liable for the content on such websites.
UPDATING YOUR DETAILS
If any of the information that you have provided to Macfarlane Van der Heul changes, please notify us of those changes by sending an email to contact us.
YOUR CONSENT
By submitting your information, you consent to the use of that information as set out in this policy. If we change our policy, we will post the changes on this page and place a notification on the website. Continued use of the service will signify that you agree to any such changes.
CONTACTING US
If you would like to contact us with any questions or concerns about this privacy and cookies policy, please contact us.